Today we take a look at not only guest service is done right, but how adding a bit of extra magic can make a huge difference. On a recent visit to Disney’s Hollywood Studios, a guest dropped a water bottle while waiting in the boiler room before boarding the Tower of Terror. After alerting a
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About Theme Park University
TPU covers how attractions are designed, constructed, operated and maintained.
In addition to theme parks, we cover anything in the world of themed entertainment from dinner shows to immersive theater, haunted attractions to miniature golf and much much more.
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