Tag Archives: Customer Service

Disney Guest’s Water Bottle Gets Exclusive Tour of Tower of Terror

Today we take a look at not only guest service is done right, but how adding a bit of extra magic can make a huge difference. On a recent visit to Disney’s Hollywood Studios, a guest dropped a water bottle while waiting in the boiler room before boarding the Tower of Terror. After alerting a

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#DontFireRebecca

A video has been popping up all over social media recently from YouTube vlogger Mackenzie Marie, who created a rant about her recent dissatisfaction with her trip to Disneyland. You can watch the video above to hear her loudly explain for nearly 15 minutes about an issue she had in line at Splash Mountain. For those

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