Tag Archives: crowd control

Shanghai Disneyland First Quarter Report Card Part 2: The Bad

Not all news coming out of Shanghai Disneyland’s first full quarter is good. Every major theme park project has some bumps in the road and naturally, Disney is no exception. Last time we mentioned how Shanghai Disneyland has already crossed the four million customer threshold. For a brand new park to gain so much traction so

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5 Steps for Great Themed Entertainment: A (Titanic) Origin Story

Today, friends, I want to discuss how I first learned about the 5 Steps to Great Themed Entertainment… I probably learned more about audiences, interacting, and guest psychology as an actor/guide at Titanic, the Exhibition than in any other job. It was a perfect laboratory to find creative solutions to the daily challenges of an

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